Looking for some custom made t-shirts or products for your convention, conference, business, party, family reunion, church or sports team? We can help! Contact us today for a custom quote. Plus, free local delivery in the New Orleans area.
Email: email@example.com or call 504-427-3900 for a custom quote.
How do I place an order?
Placing an order is simple if you know what you want and have the information to get started. Here’s what we need:
1. PRINT READY ARTWORK.
• If you don’t have print-ready professional artwork, we’ve got the skills to help you out. We charge $30 per hour and can help you bring your ideas to life.
• If you think you have print-ready professional artwork send it our way!
2. APPAREL STYLE(S), COLOR(S) AND SIZES.
• We offer thousands of styles, hundreds of colors and a variety of sizes, let us know what you’re looking for and we’ll get you a custom quote, but remember we can’t give you a complete quote without seeing your artwork and knowing an estimated quantity.
3. ORDER DEADLINE.
• If you have a specific event or date that you need your printed garments, we need to know that date when you place your order. Our turn-around time for custom orders is approx. 15 business days.
4. SHIPPING + PAYMENT.
• If we’re shipping your order – we need to know where to send it! We offer free local delivery in the New Orleans Metro Area.
• Once we have your order details confirmed and you’ve approved your art proof, we can get your order invoiced. We will invoice you to pay online. We require PAYMENT IN FULL before we begin your order.
5. MINIMUM ORDERING.
• Our minimum order for custom shirts is 50.
When will my order be ready?
Our standard turnaround time is 15 business days. That period of time begins the day we receive approval on artwork proofs and final garment quantities. Shipping is not included in our standard turnaround time.
What are the costs associated with my order?
We try hard to eliminate hidden costs, setup fees, screen charges, etc – however every order is unique and requires different needs and thus potentially different costs. We charge for the following services and products, but few orders get charged all of these:
Professional Graphic Design and Illustration – Artwork is billed at $30/hr
Screen Charges – Screen charges are billed $20/screen. A general rule of thumb is 1 screen per color and 1 screen per location.
Garment Cost + Printing – The cost of your garment and printing are combined, together this becomes the majority of the cost of your printed order. On many orders, this is the only charge on your invoice.
What are my garment style options?
Fortunately for our customers we offer thousands of garment options, styles and colors from a variety of manufacturers and suppliers. We offer premium t-shirts from Bella/Canvas, Next Level, District, Tultex, and a variety of other specialty garment options in addition to the more standard Gildan, Anvil, and similar product lines. We print on a large variety of items including t-shirts, sweatshirts, long sleeve shirts, youth shirts, infant onesies, totes.
How do you need my artwork?
All artwork is preferred in vector format, saved full size as Adobe Illustrator or Illustrator pdf files with all fonts outlined. Raster graphics must be created at full size, at 300 dpi or higher and should have each color on its own layer. We accept the following hi-resolution file formats: ai, pdf, eps. All fonts must be converted to outlines or the font file(s) must be included with artwork.
What are your graphic design capabilities?
We are experienced graphic designers and illustrators whom work with a variety of print mediums on a regular basis, with a focus on custom graphic apparel design for our customers. Beyond t-shirt design, we offer a variety of graphic design, illustration and marketing services to small businesses and non-profit organizations. Please contact us if you’re interested in our other design and marketing capabilities. Our creative design rates are $30/$50 hr based on the extent of your project. If you’re having trouble determining exactly what you want, please contact us to discuss your design needs and we’ll help walk you through the process.
What is your payment policy?
We require PAYMENT IN FULL before we begin your order.
What is your misprint policy?
We inspect all garments before, during and after printing to ensure the highest quality; but we are human. We do our best to provide the highest quality garment possible. All of our shirts are hand-printed and sometimes there are some print or color variances. Through our specialty printing processes there is a possibility that not every shirt will be exactly the same. Subtle difference between each printed shirt is part of the brilliance of screen-printing. From time to time human error surpasses our limits of professional printing and misprints occur. We do not charge for misprinted shirts that are brought to our attention immediately. Misprints that exceed 3 shirts or 3% of the original order–5 shirts or 5% for water-based orders–and those orders below our quality levels may be replaced at our expense. If you have a complicated order and are in need of an exact number of shirts, we recommend that you order a few extra, particularly in the case of an order printed with water-based inks. Any misprint issues must be brought to our attention within 2 weeks of garment delivery and garments must be unworn.
We are not responsible for any imperfections in provided garments (contract printing) and cannot offer misprint replacements on provided garment orders.
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